Terms & Conditions

  1. Ratification of the Agreement
    • To be a member of the website/app of Yahaal.com, first of all it is required that you fill in the registration form and then agree and undertake to comply with the provisions of the user agreement for Yahaal.com. By filling in and ratifying the registration form or getting any services or ordering a meal using this system, the user agrees to be bound by the user agreement of Yahaal.com.
    • You are responsible for making all arrangements necessary for you to have access to the website/app. You are also responsible for ensuring that all persons who access the website/app through your Internet connection are aware of these website/app terms and that they comply with them. By viewing, using, accessing, browsing, or submitting any content or material on the site, you agree to these Terms of Use as a binding legal agreement between you and Yahaal.com, without limitation or qualification. The term "you" or "You" shall refer to any person or entity, who views, uses, accesses, browses or submits any content or material to the site. If you do not agree to these Terms of Use, then you may not use the site. Yahaal.com reserves the right to modify these Terms of Use at any time without prior notice. You agree that each visit you make to the sites shall be subject to the then-current Terms of Use, and continued use of the site now or following modifications in these Terms of Use confirms that you have read, accepted, and agreed to be bound by such modifications.
    • The terms and conditions apply to Yahaal.com website/app and its associated applications on iPhone, iPad, Android, and mobile site platforms
  2. Description of the Services:
    • Yahaal.com allows its members who ratify the agreement to order products online.
    • The purpose of this site is to provide a simple and convenient service to consumers, linking them to products.
    • We have created the website/app to serve as baby products online market. Yahaal.com is a commercial service for products purchasing & delivery online ordering.
    • However, it is important for users to understand that Yahaal.com does not in any way independently verify the credentials, representations or products of any brands, the ingredients or the quality of any products, or that a brand is in compliance with applicable laws. Buyers must make themselves comfortable through information provided on the website/app as well as to their compliance with applicable laws.
    • Yahaal.com does not in any way guaranty the quality of any products or that any products complies with applicable laws and does not guarantee matching the products displayed on the site of what is actually provided to the users.
    • In addition, a company may represent that product preparation is in accordance with special standards such as "organic," "macrobiotic" or allergen-specific standards such as "nut-free", "gluten-free", or "lactose-free". However, Yahaal.com does not independently investigate or verify such representations.
    • Yahaal.com shall not be liable or responsible for any product offered by company that is unhealthy, is the cause of injury, that is otherwise unacceptable to buyers or that does not meet the expectation of buyers in any manner.
    • Buyers are solely responsible for verifying the accuracy of delivery addresses, and Yahaal.com shall have no liability or responsibility for any such erroneous addresses. Please be aware that Yahaal.com will do everything they can to meet the delivery time specified, however delivery times may be affected by factors beyond our control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
  3. How to make an order and how it is processed
    • Once you have selected your order from the menu of your chosen item you will be given the opportunity to submit your order by clicking on the “Checkout” button. Please note it is important that you check the information that you enter and correct any errors before clicking on the “Checkout” button since once you click on this input errors cannot be corrected. On receipt of your order, Yahaal.com will begin processing your order and we will send a message on the final page that your order has been received successfully. Where any payment you make is not authorized you will be returned to the previous page on the website/app and we shall not be obliged to provide the services.
  4. Order Cancellation
    • You have the right to cancel an order up to 5 minutes from placing the order on our website/app.
    • While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information.
    • An order may be subsequently cancelled by Yahaal.com after you have received a confirmation. Yahaal.com reserve the right to cancel any order, before or after acceptance.
  5. Membership system for Yahaal.com
    • Any member of Yahaal.com has a “user name” and “password” which are determined by the member herself/himself. The "user name" is personal to the member and the same “user name” is not given to two different members. The “password” is only known by the user. The user can change the password at any time. It is solely under the responsibility of the user to select and protect the password. Yahaal.com is not liable for any problems, which may arise from the use of password. Yahaal.com informs the user about the promotions, which take place in the user’s area and from which the user may benefit, by emails. Yahaal.com does not share the user information with the third party companies. For the user to connect to the services, which require a membership of Yahaal.com, the user must enter the user name and password. This process is called “login” to Yahaal.com.
    • By using this site, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the site or by contacting us, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.
    • You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership.
    • Members' passwords should be kept confidential at all times, and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership. If you know or suspect that someone has knowledge of your password then you should contact us immediately.
    • You may not use the site for any unlawful or unauthorized purpose, including without limitation to:
    • distributing any unlawful, libelous, abusive, threatening, harmful, obscene or otherwise objectionable material
    • transmitting material that constitutes a criminal offense, results in civil liability or otherwise breaches any laws, regulations or codes of practice.
    • Interfering with any other person's use or enjoyment of the site.
    • Damaging, disabling or impairing the operation of this site or attempting to gain unauthorized access to this site or to networks connected to it, through hacking, spoofing or other such similar means.
  6. Responsibilities of the Member
    • During the use of the services of Yahaal.com, the member accepts and undertakes:
    • The information in the registration form is correct; in the conditions that this information is required the member is the only responsible for any losses which may arise from any misinformation or inadequate information (ex. forgetting the password); and in these cases his/her membership may be terminated.
    • The member is the sole responsible for all personal ideas, opinions, statements set forth by the member while using the services of Yahaal.com, all the files uploaded to Yahaal.com and the personal information sent, and that in no way Yahaal.com shall be held liable for these files, not to access any services provided in Yahaal.com unauthorized and in any way other that the one identified by Yahaal.com; not to change the software in any way; not to use the software which is identified as being changed; and to indemnify Yahaal.com for all material and moral losses in the event the member does not comply with the aforementioned articles, Yahaal.com shall not be responsible for any damages which may arise from reading of data belonging to any members by any unauthorized people, not to send any messages which are threatening, immoral, racially and contrary to the Laws of Kuwaitand international agreements, any correspondences, titles, nicknames posted to the context shall not be contrary to the rules of public morality, good manners and laws, not to harass and/or threaten other users, or any of Yahaal.com live chat personnel, not to act in a way affecting the use of services by other users, not to post, print, distribute, circulate any amoral, inappropriate and unlawful materials and information which may give harm to the names of any people or institutions, not to advertise, sell or offer to sell any products or services, engage in any activities such as survey, competition or chain letter, not to send any information or programs which may give harm to the information or software in the computers of other users,
    • All of the records or materials obtained by using the services of Yahaal.com are within the consent of the user; the user shall be absolutely responsible for any damages, loss of information or other losses caused by them in the user’s computer; the user shall not demand any compensation for any losses arising from the use of the service, not to use the services of Yahaal.com.com for any commercial and advertising purposes without obtaining the consent of Yahaal.com
    • Yahaal.com may monitor all system at any time or continuously
    • Yahaal.com may use its system for commercial purposes,
    • not to mail any information which is forbidden legally and circulate any mails which do not have authorization to be sent such as chain mail, malicious software, etc., not to record and misuse any personal information belonging to others, The member himself/herself is responsible for all kinds of acts made under the “username”, The clients must pay the service fee which is notified previously at the time of delivery of products; otherwise the products shall not be delivered to the clients. not to access the site or services using a third-party's account/registration without the express consent of the account holder; not to use the site for illegal purposes; not to commit any acts of infringement on the site or with respect to content on the site; not to use the site to engage in commercial activities apart from sanctioned use of Yahaal services; not to copy any content, including, but not limited to products menu content and third-party reviews, for republication in print or online; not to create product reviews or blog entries for or with any commercial or other purpose or intent that does not in good faith comport with the purpose or spirit of the site; not to attempt to gain unauthorized access to other computer systems from or through the site; not to interfere with another person's use and enjoyment of the site or another entity's use and enjoyment of the site; not to upload or transmit viruses or other harmful, disruptive or destructive files; and/or
    • not to disrupt, interfere with, or otherwise harm or violate the security of the site, or any services, system resources, accounts, passwords, servers or networks connected to or accessible through the site or affiliated or linked sites.
    • All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the website/app. If you are a minor, you must have your parent or guardian read and agree to this Agreement prior to you using the website/app.
    • Credit or Debit cards used in placing orders through the online payment gateway on Yahaal.com website/app or applications must belong to the user. Otherwise, the user must attain the legal permission from the card owner to perform the transaction.
  7. Visitor material and conduct
    • Other than personally identifiable information, which is covered under the Yahaal.com Privacy Policy, any material you transmit or post to this website/app will be considered non-confidential and non-proprietary. Yahaal.com will have no obligations with respect to such material. Yahaal.com and anyone we designate will be free to copy, disclose, distribute, incorporate and otherwise use that material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.
    • You are prohibited from posting, uploading or transmitting to or from this website/app any material that:
    • Breaches any applicable local, national or international law;
    • Is unlawful or fraudulent
    • Amounts to unauthorized advertising; or
    • Contains viruses or any other harmful programs.
    • You may not misuse the website/app (including by hacking).
    • Any comments or feedback that you submit through the website/app must not:
    • contain any defamatory, obscene or offensive material;
    • promote violence or discrimination;
    • infringe the intellectual property rights of another person;
    • breach any legal duty owed to a third party (such as a duty of confidence);
    • promote illegal activity or invade another’s privacy;
    • give the impression that they originate from us; or
    • be used to impersonate another person or to misrepresent your affiliation with another person.
    • The prohibited acts listed in the above paragraphs are non-exhaustive. You will pay Yahaal for all costs and damages which it incurs as a result of you breaching any of these restrictions.
    • Yahaal will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of anyone posting any material in breach of the above paragraph.
  8. Prohibited Activities
    • You may not access or use the website/app for any other purpose other than that for which Yahaal.com makes it available. The website/app is for the personal use of users only and may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by Yahaal.com. In case of any prohibited activities committed by the user, the company has the right to suspend, block or terminate the user's membership and prevent his access to log in the service. Prohibited activities include but not limited to the following:
    • criminal or tortuous activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, copyright infringement, patent infringement, or theft of trade secrets;
    • advertising to, or solicitation of, any user to buy or sell any products or services, unless authorized by Yahaal.com;
    • systematic retrieval of data or other content from the website/app to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Yahaal.com;
    • making any unauthorized use of the Yahaal.com services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email;
    • engaging in unauthorized framing of or linking to the website/app;
    • transmitting chain letters or junk email to other users;
    • using any information obtained from the website/app in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent;
    • engaging in any automated use of the system, such as using scripts to add friends or send comments or messages, or using any data mining, robots or similar data gathering and extraction tools;
    • interfering with, disrupting, or creating an undue burden on the website/app or the networks or services connected to the website/app;
    • attempting to impersonate another user or person;
    • using the username of another user;
    • selling or otherwise transferring your profile;
    • using any information obtained from the website/app in order to harass, abuse, or harm another person;
    • using the Yahaal.com service as part of any effort to compete with Yahaal.com or to provide services as a service office;
    • deciphering, decompiling, disassembling or reverse engineering any of the software comprising or in any way making up a part of the website/app;
    • attempting to bypass any measures of the website/app designed to prevent or restrict access to the website/app, or any portion of the website/app;
    • Harassing, annoying, intimidating or threatening Yahaal company through any medium of communication or to any of its employees or agents engaged in providing any part of Yahaal services to you.
    • displaying an advertisement, or accepting payment or anything of value from a third person in exchange for your performing any commercial activity on or through the website/app on behalf of that person, such as posting blogs or bulletins with a commercial purpose;
    • deleting the copyright or other proprietary rights notice from any Contribution or Yahaal.com Content; and
    • using the website/app in a manner inconsistent with any and all applicable laws and regulations.
    • Any other suspected malicious activities on Yahaal.com website/app or applications.
  9. Authority of Yahaal.com
    • Yahaal.com may temporary suspend or completely cease the system operation at any time.
    • Yahaal.com shall not have any responsibilities against the members of Yahaal.com or any third parties due to the temporarily suspension or completely cessation of the system operation.
    • The user name and password shall be displayed and approved after the filling of the application parts to be submitted to the clients by Yahaal.com. Yahaal.com may prevent its clients who have filled in all parts or have connected although they have passwords from having a new password or from using their passwords for an indefinite period of time if it is deemed necessary by Yahaal.com.
    • Yahaal.com does not warrant that its services shall be provided on time in a secure and complete way, the results obtained from the services shall be correct and reliable, and that the service quality shall meet the expectations.
    • Yahaal.com has the right to back-up and delete all or some of the files, messages which are provided by the members during the use of services for some periods deemed suitable by Yahaal.com. Yahaal.com shall not be held responsible for back-up and delete processes.
    • Yahaal.com has the ownership and copyrights arising from the ownership of the information, documents, software, designs, graphics and etc. which are produced by itself and/or bought from outside.
    • The sales of Yahaal.com are limited to the current availability of menus of the firms provided in Yahaal.com. Yahaal.com is not responsible for any item ordered and not delivered by the restaurant due to unavailability.
    • Yahaal.com has right to post any information, documents, software, designs, graphics, etc. (such as the messages, poets, reports/news, file posted to the bulletin board) which are member generated and uploaded to the system by the members and/or to transmit them to another place within the site deemed as appropriate by Yahaal.com. It is probable that this information is copied and/or posted by other users. In such cases, the users shall not demand any royalty from Yahaal.com
    • The obligation to change the information in relation to the price and product specifications, which are provided to sell in Yahaal.com. In the event of any misinformation relating to the price and specifications of products, Yahaal.com may correct this mistake by cancelling the order.
    • Yahaal.com may provide transition for a member to other website/apps. In this case, the member agrees that Yahaal.com shall not be responsible for the context of the website/apps, which the member may access through its site.
    • Yahaal.com may make any changes in the implementation of this agreement, and amend the existing articles or add new articles for the purpose of complying with any technical necessities and legislation which shall come into being in the future.