Yahaal may collect the following information from users of our site: first name, last name,
street address, area and city, phone and contact numbers, e-mail address, GPS location
(mobile site) (collectively, "Personally Identifiable Information" or "PII").
In addition, Yahaal may collect information regarding Yahaal account holders' past Yahaal
orders, favorite Brands, customer service inquiries, service/Brand reviews and certain
social networking preferences (e.g. pages you "Like" or "Recommend").
Yahaal also uses web analytics software to track and analyze traffic on the site in
connection with Yahaal advertising and promotion of Yahaal services. Yahaal may publish
these statistics or share them with third parties without including PII.
Non-Personally Identifiable Information (or "Non-PII") is
aggregated information, demographic information and any other information that does not
reveal your specific identity. We and our third party service providers may collect Non-PII
from you, including your MAC address, your computer type, screen resolution, OS version,
Internet browser and demographic data, for example your location, gender and date of birth
and we may aggregate PII in a manner such that the end-product does not personally identify
you or any other user of the Site, for example, by using PII to calculate the percentage of
our users who have a particular telephone area code. We and our third party service
better serve you with more tailored information and facilitate your ongoing use of our Site.
about cookies, please visit http://www.allaboutcookies.org/.
IP Addresses are the Internet Protocol addresses of the computers that you
are using. Your IP Address is automatically assigned to the computer that you are using by
your Internet Service Provider (ISP). This number is identified and logged automatically in
our server log files whenever users visit the Site, along with the time(s) of such visit(s)
and the page(s) that were visited. Collecting IP Addresses is standard practice on the
Internet and is done automatically by many website/apps.
Use of your information
Yahaal.com uses PII to create users' Yahaal.com accounts, to communicate with users about
Yahaal.com services, to offer users additional services, promotions and special offers and
to charge for purchases made through Yahaal.com. Users may affirmatively opt-out of
receiving promotional communications from Yahaal.com by visiting www.Yahaal.com. Personal
account page and providing Yahaal.com with their e-mail address via the opt-out link.
on the site. For example, when users with Yahaal.com accounts return to the site, cookies
identify those users and allow the site to provide certain user-specific information such as
Yahaal.com login information, choice of website/app language and country selection in
addition to any other information we might collect in the future. Yahaal.com
does not sell the information it collects to third parties. Yahaal.com shares collected PII
to third-party vendors and service providers with whom Yahaal.com works to provide
application programming interfaces ("APIs") and other functions for the site in connection
with the delivery of Yahaal.com services. In addition, Yahaal.com shares users' Yahaal.com
order content, special order instructions, first and last name, street address and telephone
number with restaurants where users' orders are placed to the extent necessary to process
those orders. Yahaal.com may also disclose PII to third parties such as attorneys,
collection agencies, tribunals or law enforcement authorities pursuant to valid requests in
contract violations, infringement or similar harm to persons or property.
user generated content posted through the site such as service/restaurant reviews and
certain social networking preferences (e.g. pages you "Like" or "Recommend") may be viewed
by the general public. Accordingly, Yahaal.com cannot ensure the privacy of any PII included
in such user generated content.
Non-Personally Identifiable Information. Because Non-PII does not
personally identify you, we may use such information for any purpose. In addition, we
reserve the right to share such Non PII, which does not personally identify you, with our
affiliates and with other third parties, for any purpose. In some instances, we may combine
Non-PII with PII (such as combining your name with your geographical location). If we do
combine any Non-PII with PII, the combined information will be treated by us as PII
hereunder as long as it is so combined.
IP Addresses. We use IP addresses for purposes such as calculating site
usage levels, helping diagnose server problems, and administering the site. We may also use
and disclose IP Addresses for all the purposes for which we use and disclose PII. Please
note that we treat IP Addresses, server log files and related information as Non-PII, except
where we are required to do otherwise under applicable law.
Your E-mail Address
To register for an account, we require you to supply us with your email address, or other
information needed to contact you online and over the phone. We use your e-mail address and
other contact information you provide us with to confirm your order and to communicate with
you in case of an order problem, so one cannot register without an e-mail address. If you
supply us with your email address, you may later access it, update it, modify it and delete
any inaccuracies by accessing your account through my account information link on the user
main page. You may also choose simply not to provide us with your email address; however you
will not be able to register on the website/app and place orders. We communicate part of your
contact information (name, surname, order delivery address and phone number) with the member
from which you have placed an order. We also use this information to facilitate and improve
your use of the website/app, to communicate with you, for internal purposes and to comply with
any requirements of law. This information may be disclosed to our staff and to third parties
involved in the delivery of your order or the analysis and support of your use of the
website/app. We do not sell and will not divulge your personal contact information to third
legally entitled or obliged to do so (for example, if required to do so by Court order or
for the purposes of prevention of fraud or other crime)
When you place an order through the website/app, you are required to select a method of payment.
Yahaal.com is not interested in your debit/credit card information nor do store any of your
debit/credit information, since orders could be paid at the door directly through methods of
payment such as cash, online debit/ credit card payment will be an option. For transactions
with online debit/credit cards, we transmit your entire card information to the appropriate
debit/credit card company in an encrypted format with globally accepted rules and
applications during order processing. Upon your choice, we keep a part of your card
information in an encrypted format, taking precaution to maintain physical, electronic and
procedural safeguards over your credit card information.
Order Placement Information
Personal information required during the order process includes name, address, phone number,
email address and other similar information used to identify you and complete an order.
Personal information collected at our site will be shared with a vendor when processing your
order. We have an agreement with all vendors, restricting disclosure or further processing
of personal information provided to them by us. Your personal information will be used to
notify you of your order status. Personal information will not be shared with any of our
business partners or affiliates without your permission. It is treated as confidential, and
will not be disclosed to outside parties, unless compelled by applicable legislation. We
only send marketing emails to those people who have specifically requested to receive this
Browse our website/app
As you browse our website/app, we gather navigational and click stream data that shows which
pages you have visited, what kind of features you have used or how long you have stayed on a
particular page etc. This information will not reveal your identity or be linked to you
personally. We use this information to complete, support and analyze your purchases from us;
to facilitate and improve your use of the website/app; to comply with any requirements of law;
to serve, or have a third party serve specialized or relevant advertising content and/or
recommendations to you on the website/app or on a third party’s website/app and for internal
purposes. This information may be disclosed only to our staff and to third parties involved
in the completion of your transaction, the delivery of your order, and the analysis and
support of your use of the website/app.
We may use advertising companies to serve ads for us
These companies may employ cookies and action tags to measure advertising effectiveness. They
may also use this technology to serve specialized or relevant advertising content and/or
recommendations to you on the website/app or on their website/apps. Any information that these third
parties collect via cookies and action tags is completely anonymous and does not contain any
personal contact information.
We don't sell or rent your personal information to third parties for their marketing purposes
without your explicit consent. We may combine your information with information we collect from
other companies and use it to improve and personalize our services, content and advertising. If
do not want to receive marketing communications from us via e-mail or participate in our
ad-customization programs, simply communicate your preference to us via e-mail or log onto your
account at website/app to change your relevant settings from my account link on the user main page.
We may disclose your information to our staff and to third parties involved in the delivery of
order, and the analysis and support of your use of the website/app. We may disclose your information
necessary to protect our legal rights, if the information relates to actual or threatened
or we have good faith belief that such action is necessary to (1) conform to the requirements of
comply with governmental orders, court orders, or legal process served on us or (2) to protect
our property or other rights, the users of the website/app or the public. This includes exchanging
with other companies and organizations for fraud protection and credit risk protection.
How is Personally Identifiable Information Disclosed?
We may disclose PII:
To our third party service providers who provide services such as website/app hosting, data
payment processing, order fulfillment, infrastructure provision, IT services, customer service,
delivery services, credit card processing and other similar services to enable them to provide
As required to fulfill your purchase (e.g., to our restaurant partners to enable them to
To identify you to any person to whom you send messages regarding Site-related content
to an affiliate or other third party in the event of any reorganization, merger, sale, joint
venture, assignment, transfer or other disposition of all or any portion of our business, assets
or stock (including without limitation in connection with any bankruptcy or similar
as we believe to be appropriate:
under applicable law including laws outside your country of residence
to comply with legal process
to respond to requests from public and government authorities including public and
government authorities outside your country of residence
to enforce our terms and conditions
to protect our operations or those of any of our affiliates
to protect our rights, privacy, safety or property, and/or that of our affiliates, you
or others and
to permit us to pursue available remedies or limit the damages that we may sustain.
When you visit our site, our server sends your computer a "cookie." This cookie is a small
packet of information that identifies you as a user of our system. Cookies save you time by
retaining your contact information. Cookies do not deliver viruses, and can only be read by the
server that sent you the cookie. You have the ability to accept or decline cookies by modifying
the settings in your browser. Please bear in mind however, that you may not be able to use all
the features of our site if cookies are disabled.
Protection of your personal information:
Our website/app has secure pages to collect user information and most critical data is stored in
encrypted form. We use various technical and management practices to help protect the
confidentiality, security and integrity of data stored on our system. Our servers use Secure
Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft
Internet Explorer, Firefox, Safari and Chrome
We use reasonable organizational, technical and administrative measures to protect PII under our
control. Unfortunately, no data transmission over the Internet or data storage system can be
guaranteed to be 100% secure. Please do not send us sensitive information through email. If you
have reason to believe that your interaction with us is no longer secure (for example, if you
feel that the security of any account you might have with us has been compromised), you must
immediately notify us of the problem by contacting us in accordance with the "Contacting Us"
section below (note that if you choose to notify us via physical mail, this will delay the time
it takes for us to respond to the problem)
or other practices of any third parties, including without limitation any of our affiliates and
any third party operating any site to which this site contains a link. The inclusion of a link
on the site does not imply endorsement of the linked site by us or by our affiliates
Information about services we offer
It is very important to us that we provide you with the highest level of service. In order to
help us do this, from time to time we may send you details of products, services, discounts,
promotions and campaigns, which we think, may be of interest to you. We may send you marketing
communications with your consent. If at any time you do not wish to receive these details and
wish to unsubscribe from marketing communications, contact us via e-mail or log onto your
account to change your relevant settings from my account link on the user main page
successor page. The new version will become effective on the posting date, which will be listed
at the top of the page as the effective date.
Verifying, updating and amending personal information Yahaal.com:
Should your personal information change, you can correct or update this information instantly by
editing your member profile at any time. When editing your member profile or submitting an
order, we only ever reveal the last 5 digits of any saved credit card numbers. To remove your
personal information and cancel your membership, send an email from your registered email
address to email@example.com your membership and personal details will be removed within 5 days.
Users who order as guests cannot view or change their details on the website/app once an order has
been submitted. Any changes which affect the fulfillment of an order should be communicated
directly to the applicable restaurant